Careers

Fistula Foundation is growing! Open positions are listed below.
Senior Vice President of Development
Communications Director
Database Administrator (Raiser’s Edge)

Interested in volunteering? If you live in the San Jose, CA area, we occasionally have opportunities in our office for local volunteers. E-mail info@fistulafoundation.org to be added to our local volunteer e-mail list.

 

Senior Vice President of Development

About Fistula Foundation:

An estimated one million women in Africa and Asia suffer from obstetric fistula, a debilitating childbirth injury that leaves a woman incontinent and, as a result, too often abandoned by her family and shunned by her community. We are in business to end this needless suffering. Surgery is the only cure, which we deliver through partners in more than 20 countries.

Over the last decade we have emerged as the global leader in fistula treatment, treating more women in more places than even the United Nations or the US government. We are raising four times as much money as we were a decade ago and treating 15 times as many women. But, we are far from done and we need the help of a talented and driven development leader to help us end fistula in a generation.

True to our Silicon Valley roots, Fistula Foundation is dynamic and growth oriented. We pride ourselves on being run like a successful financially disciplined for-profit organization; the big difference is our bottom line is measured not in earnings per share or profit, but in the number of women we are able to help. It also means that we “lean hard” into technology and the efficiencies it brings, enabling us to do more with fewer resources. Fistula Foundation is committed to delivering results against our mission and aspires to the values of the Effective Altruism movement.

We have the dynamism of a lean start-up team with the stability of a mature organization, including a $14M reserve, which includes a nearly $8M endowment. Our supporters love to share stories about how we have touched their lives, as seen in 675 five-star stories on GreatNonprofits.org. We have 13 years of 4-star Charity Navigator ratings, along with a consistent “A” from Charity Watch. And we have earned the recognition of high-profile leaders including Pulitzer Prize winner Nicholas Kristof, Grammy winner Paul Simon, and internationally renowned ethicist Peter Singer.

The Opportunity:

We seek an experienced and ambitious development leader to partner closely with the CEO on short-term and long-term organizational strategy, especially strategic direction of our successful development team. The new Senior Vice President of Development will serve as a key member of our senior leadership team, providing direction and coordination for a comprehensive fundraising program that secures new financial resources from all donor segments, including major donors. Our ideal candidate brings creativity and drive to improve donor retention and increase donor value to grow a thriving development program.

 

Key Responsibilities

  • Partner with CEO and Deputy Director to strengthen donor acquisition and retention.
  • Contribute to senior leadership team’s decision-making and organizational planning.
  • Lead our development team in learning and applying fundraising best practices.
  • Advise on all donor programs and make recommendations for improvements.
  • Lead and manage a growing and seasoned team of five development professionals, including mentoring and coaching.
  • Introduce and generate enthusiasm for new actionable donor insights, including analysis of donor segments, key messages, and calls to actions.
  • Partner with communications teammates to create and execute all aspects of successful integrated, multi-channel campaigns, from strategy and creative concept to copy approval and campaign performance analytics.
  • Manage successful direct mailings (average of one per month).
  • Create new strategies and tactics for donor stewardship that emphasize relationship building and meaningful donor cultivation in order to improve donor retention.
  • Optimize our development operations to accurately record, maintain, and update donor and prospect records. Work with other members of the team on improving acknowledgment processes and stewardship activities.

 

Ideal Candidate

Our ideal candidate brings enthusiasm for our mission, a strong fundraising track record, proven leadership of diverse and dedicated teams, and entrepreneurial drive.

  • 10-plus years of professional experience working in the nonprofit sector. Demonstrated success in significantly growing development programs.
  • Background in and commitment to international development, particularly in Africa, strongly preferred.
  • Demonstrated commitment to advancing the status of women strongly preferred.
  • Demonstrated creative ability to conceive of and lead new ways to attract supporters.
  • Excellent communication skills, both written and oral; ability to influence and engage a wide range of donors to build long-term relationships.
  • Flexible and adaptable style; a leader who can positively impact both strategic and tactical fundraising initiatives.
  • Ability to work both independently without close oversight, but also a team player who will productively engage with others at varying levels of seniority within and outside Fistula Foundation.
  • Bachelor’s degree required. Master’s preferred.
  • Ability to construct, articulate, and implement an annual strategic development plan.
  • Strong organizational and time management skills with keen attention to detail.
  • Sound working knowledge of Raiser’s Edge.
  • Ability to travel internationally one to two times a year.

Our Team

Our team prioritizes initiative, productivity, and teamwork. Our expectation is that our employees find our mission deeply compelling and they are motivate to work hard and work smart to help us help as many women as we can. We want our employees to have soft hearts but tough minds.  We celebrate the successes of our team and our partners. We value creativity and passion for our mission, while encouraging our teammates to live healthy lives.

We offer a generous, comprehensive benefits package, including health insurance, a 403b match, and a significant vacation plan that begins in Year 1. We offer a competitive salary with potential for performance-based bonuses and opportunities for advancement.

We are proud of our supportive office culture, including gym memberships, fruit delivery, and a dog-friendly environment.

To Apply

Please submit a thoughtful cover letter and resume to: Susannah Sallin, Search Consultant, sallinsearch@yahoo.com. We will respond to all applicants. The Senior Vice President of Development will lead a core team in our growing and ambitious organization and is not a role suitable for telecommuting.  Thank you for your interest in our mission and work.

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Communications Director

About Fistula Foundation:

An estimated one million women in Africa and Asia suffer from obstetric fistula, a debilitating childbirth injury that leaves a woman incontinent and, as a result, often abandoned by her husband and shunned by her community. The only cure is surgery, which we deliver through on-the-ground partners in more than 20 countries including Ethiopia and Bangladesh. Quite simply, these surgeries change women’s lives—and their families’ lives–forever.

We have the dynamism of a lean start-up team with the stability of a mature organization, including a $5M reserve and $8M endowment. Our supporters love to share stories about how we’ve touched their lives, as seen in more than 600 stories on GreatNonprofits.org. And we have 13 years of 4-star Charity Navigator ratings along with a consistent “A” from Charity Watch. We’ve earned the recognition of high-profile leaders, from two-time Pulitzer Prize winner, Nicholas Kristof, to internationally renowned ethicist, Peter Singer.

The Opportunity:

We are seeking a motivated, creative, and talented communications leader to guide our communications strategy. The Communications Director will develop a strategic communications plan and lead the execution of that plan. This individual will lead a team of four professionals to ideate, define, and implement a broad communications plan across diverse print and digital channels.  Successful candidates will be perceptive, dedicated and driven, and have a keen sense of audience. Fistula Foundation has a strong base of loyal supporters and partners around the world. Your opportunity is to leverage our compelling track record to heighten awareness of our work and strengthen donor loyalty.  If you bring passion and believe you could be a change-maker, we would love to meet you.

Responsibilities:

Communications Strategy, Vision and Leadership

  • Create, implement, and manage communications strategies across diverse channels, including in-house video creation, emails, annual reports, newsletters, and social media
  • Define and develop our strategic communications plan across all audiences and partners in collaboration with the CEO and senior leadership. Engage effectively with teammates and consultants to thoughtfully plan an annual calendar and execute several successful campaigns

 

Communications Operations

  • Serve as lead on media interactions that promote and impact the Fistula Foundation; actively cultivate and manage press relationships
  • Oversee the continued development of our brand
  • Create new, consistent messaging to raise local and global awareness and profile
  • Manage the development and distribution of all print and electronic publications including our emails, programmatic marketing collateral, and donor outreach
  • Lead the creation of online content (including video and social media) to engage different audiences and drive measurable results
  • Build relationships with partner organizations to explore collaboration opportunities
  • Be an evangelist for Fistula Foundation and its goals
  • Seek new ways to create awareness of and support for Fistula Foundation with donors, the press, and key policy opinion leaders

 

Team Development and Management

  • Manage a communications team to support the development and execution of communications strategy and tactics, including four full-time staff.
  • Promote a culture of high performance and continuous improvement that values learning and a commitment to quality
  • Mentor and develop staff using a collaborative approach

 

Qualifications and Competencies:

  • Proven communications talent with 7-10+ years relevant experience including previous experience leading communications strategy
  • Demonstrated experience managing and developing communications professionals
  • Excellent writing and editing skills
  • Stellar interpersonal, team leadership, and project management skills
  • Innovative, clear-thinking self-starter with a genuine passion to make positive change
  • Integrity, humility, optimism, sense of humor, and strong work ethic all required
  • Flexible and creative, with natural aptitude for the big picture
  • Knowledge of current trends and multimedia platforms, and creative thinker in the use of digital and emerging media technologies
  • Strong organizational management skills, with capacity to effectively manage multiple priorities ranging from strategic planning to executing to evaluating
  • Collaborative leadership style with a proven ability to inspire, support and motivate colleagues, Board members, consultants and partners to achieve goals
  • Demonstrated success in developing and maintaining relationships with colleagues, partners, and industry influencers
  • Extensive knowledge of all areas of communications, and, ideally, nonprofit development as well
  • Experience with or demonstrated interest in international poverty alleviation and/or the advancement of women is strongly preferred
  • Bachelor’s Degree required

 

The Communications Director will lead a core team in our growing and ambitious organization and is not a role suitable for telecommuting.

 

How We Will Invest in You: 

Compensation, Benefits, and Culture

The Fistula Foundation offers a comprehensive benefits package, including health insurance, a 403b match, and a generous vacation plan that begins in Year 1.  We also offer a Competitive salary with potential for bonuses and increases based on performance.

Our team prioritizes gratitude, initiative, productivity, and teamwork. We celebrate the successes of our team and our partners.  We value creativity and passion for our mission, while encouraging our teammates to live healthy lives.  We believe in work-life balance and the 40-hour workweek.  We’re a dog-friendly office with weekly fruit delivery, paid gym memberships, and a supportive office culture.

Fistula Foundation is an equal opportunity employer and values diversity among its applicant pool. We strongly encourage people from all backgrounds, especially racial and ethnic minorities, people with disabilities, and veterans to apply for this position.

 

To Apply:

Please send your résumé and a thoughtful cover letter that articulates your interest and qualifications for this position to:  Susannah Sallin, CommsdirFF@gmail.com

We will respond to all applicants.

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Database Administrator (Raiser’s Edge)

About Fistula Foundation:

An estimated one million women in Africa and Asia suffer from obstetric fistula, a debilitating childbirth injury that leaves a woman incontinent. As a result, she is often abandoned by her family and shunned by her community. We are in business to end this needless suffering. Surgery is the only cure, which we deliver through partners in more than 20 countries.

Over the last decade we have emerged as the global leader in fistula treatment, treating more women in more places that even the United Nations or the US government. We are raising 4 times as much money as we were a decade ago and treating 15 times as many women. But, we are far from done and we are building a team to help us end fistula in a generation.

True to our Silicon Valley roots, Fistula Foundation is dynamic and growth oriented. We pride ourselves on being run like a successful, financially disciplined, for-profit organization; the big difference is our bottom line is measured not in earnings per share or profit, but in the number of women we are able to help. It also means that we lean into technology and the efficiencies it brings, enabling us to do more with fewer resources. Fistula Foundation is committed to delivering results and aspires to the values of the Effective Altruism movement.

We have the dynamism of a start-up team with the stability of a mature organization, including a $14M reserve, which includes a nearly $8M endowment. Our supporters love to share stories about how we’ve touched their lives, as seen in more than 600 stories on GreatNonprofits.org. We have 13 years of 4-star Charity Navigator ratings, along with a consistent “A” from Charity Watch. And, we have earned the recognition of high-profile leaders including Pulitzer-Prize winner Nicholas Kristof, Grammy winner Paul Simon, and internationally renowned ethicist Peter Singer.

The Opportunity
Fistula Foundation is looking for an outstanding Raiser’s Edge Database Administrator for the critical role of maintaining our donor database and tracking all donations for the development department. Working closely with the Senior Development Manager, the RE Database Administrator will be responsible for the performance, integrity, and security of the database. This position will be involved in the planning, development, and implementation of the database as the donor base grows. As well as responsible for troubleshooting issues on behalf of the user and inputting quality data. The DA will be a vital part of our team that provides excellent customer service internally.

Key Responsibilities
• Act as Raiser’s Edge Database Administrator for organization.
• Manage Raiser’s Edge donor database, including maintenance, user accounts, global changes, gift entry, reporting, queries, and data cleanup projects with the goal of providing current, consistent and accurate data.
• Develop and deliver clear and accurate reporting and tracking vehicles and instructions for reports, gift entry, dashboards and data extracts.
• Create, implement, and keep up-to-date our Standard Operating Procedures for entry and reporting, ensuring all entries conform to these procedures.
• Produce all lists from Raiser’s Edge for mailings such as emails, newsletters, direct mail pieces, stewardship mailings, etc.
• Process and track all incoming donations and pledges. Develop, run and review timely donor reporting audits to ensure accurate gift entry and acknowledgement.
• Conduct a weekly reconciliation between bank deposits and gifts recorded in Raiser’s Edge. Post to Financial Edge.
• Reconcile and close monthly development financials on time.
• Work with other team members to ensure daily gift entry responsibilities are completed.
• Work with spreadsheet, database, and word processing software packages in the preparation of requested documents.
• Provide additional administrative support to the Fistula Foundation team as needed, including assisting with hand signing, folding and stuffing of donor thank you letters and other outgoing mail projects.

Ideal Candidate
• 3-5 years of experience in Raiser’s Edge, preferably as an administrator in a nonprofit fundraising environment.
• Proficiency in Microsoft Office Suite, particularly Excel, and a demonstrated ability to perform mail-merge functions. Fast study of other technology platforms.
• Passion for non-profit, donor service and international development and a commitment to advancing the status of women around the world.
• Able to quickly and positively react to new opportunities as they arise while managing existing and competing priorities.
• Excellent recordkeeping, writing, communications and interpersonal skills.
• Able to work independently, but skilled at considering the needs and time constraints of multiple stakeholders for projects that will involve working across teams.

Our Team
Our team prioritizes initiative, productivity, and teamwork. We celebrate the successes of our team and our partners. We value creativity and passion for our mission, while encouraging our teammates to live healthy lives.

We offer a generous, comprehensive benefits package, including health insurance, a 403b match, and a significant vacation plan that begins in Year 1. We offer a competitive salary with potential for performance-based bonuses and opportunities for advancement.

We are proud of our supportive office culture, including gym memberships, fruit delivery, and a dog-friendly environment.

To Apply:
Please submit a thoughtful cover letter with salary expectations and resume to: Kimberly Adinolfi at kimberly@fistulafoundation.org. Resumes submitted without a cover letter will not be considered.

Thank you.